QualityServiceSpeed

Reviewed in: 2020
Products ordered: Canvas, wrapped

"Received 3 canvases one printed very dark, much darker than my file which all 3 were similar so no idea why they printed one much darker? But they refused to resolve the situation and reprint the one canvas (thankfully they were just for my home and not a client) but told me they would give me 50% off my next order if I wanted to reorder it. It was obviously a lab error as all 3 were edited the same and they just stuck their heels in the sand and drew a line. I just said, fine. Moving on to a lab that has better quality. The edges seemed cheap and corners were not as taught as they should be on a canvas. I'm glad I didn't have to replace them for a client but it left such a bad taste in my mouth I tossed all 3 of their cheap canvases, I guess my standards are higher than some who would be ok using a lab that isn't producing consistent work with only 3 files. Who knows what would happen if I had sent over a client order with several pieces? Not impressed as many love this lab. To each their own."
- Robbie, Utah.

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